The Canada Post service disruption is impacting the regular distribution of some CRD invoices as well as the timely delivery of mail to the CRD.
Water Billing
The CRD encourages water customers to sign up for e-billing to avoid any disruptions in receiving their water bills. Customers who are unable to sign up for e-billing or prefer to still receive paper bills, can email Infrastructure & Water Services at waterbilling@crd.bc.ca and request a balance owing for their account. Please note that detailed bills cannot be emailed to customers and that customers are still responsible for paying their water bills on time.
Hartland Landfill Accounts
Hartland Landfill Account customers who receive monthly invoices by mail are encouraged to switch to receiving them by email. To do this, or request a copy of an invoice, please contact CRD Accounts Receivable at accountsreceivable@crd.bc.ca. For customers who usually mail cheques and want to avoid possible delays, you can contact accountsreceivable@crd.bc.ca to set up web banking or Electronic Funds Transfer (EFT). Keep in mind that customers are responsible for paying your Hartland Landfill invoices on time.
Dog Licencing
Dog owners that require a new or replacement tag for their pet are encouraged to visit one of our locations to pick up in person to avoid any delay or potential fines. For customers who usually mail cheques and want to avoid possible delays, you can contact doglicencing@crd.bc.ca to set up an online account.
