Outages & Maintenance

We work to restore water as quickly and as safely as possible. If you live within the Juan de Fuca Water Distribution Service Area or Electoral Service Areas, are serviced by CRD Water and you are experiencing a water outage, please contact us.

Regular Business Hours (Monday to Friday - 8:30 AM to 4:30 PM)
Phone: 250.474.9600
Toll Free: 1.800.663.4425

After Hours (Monday to Friday after 4:30 PM, weekends & stat holidays)
Phone: 250.474.9630 
Toll Free: 1.855.822.4426

About This Map

The map below shows current and future planned water outages and emergency water outages for the Juan de Fuca Water Distribution Service Area which services: Colwood, Langford, Metchosin, View Royal, Sooke, parts of Highlands and electoral area East Sooke as well as CRD water systems in electoral areas: Salt Spring Island, Southern Gulf Islands and Port Renfrew. 

If you are experiencing a water outage and do not live in one of the communities listed above, please contact your municipal water service provider for assistance.

Active Outages

There are currently no active water service outages.

Planned Outages

Approx. Homes Impacted: 5-50
Estimated Start Date:

Resolved Outages

Approx. Homes Impacted: 5-50
Date Resolved:
Approx. Homes Impacted: 5-50
Date Resolved:
Approx. Homes Impacted: > 50
Date Resolved:
Approx. Homes Impacted: 5-50
Date Resolved:

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Territorial Acknowledgement

The CRD conducts its business within the Territories of many First Nations, all of whom have a long-standing relationship with the land and waters from time immemorial that continues to this day. Statement of Reconciliation