About the System
The Capital Regional District (CRD) operates drinking water distribution for Colwood, Langford, Metchosin, View Royal, Sooke and parts of Highlands and the Juan de Fuca Electoral Area (East Sooke) through the Juan de Fuca Water Distribution System. This system supplies water to approximately 58,000 residential and business customers.
The Juan de Fuca Water Distribution System was established in 1997 and is administered by the Juan de Fuca Water Distribution Commission. The commission is made up of elected representatives from the member municipalities in the service area.
Water Restrictions
Current Conservation Stage: No Restrictions
Every drop counts! Visit our resource page for more ways to use water wisely.
Water Conservation Bylaw 4099
Water Conservation Bylaw 4099 is in effect May 1 to September 30, unless otherwise authorized by the General Manager of Infrastructure & Water Services. For more information about lawn watering schedules for the Regional Water Supply and frequently asked questions about Bylaw 4099, visit our resource page.
Source Water
The Juan de Fuca Water Distribution System drinking water comes from the Regional Water Supply System.
Water Treatment Process
The Juan de Fuca Water Distribution System's water treatment is managed through the Regional Water Supply System.
Distribution System
The Juan de Fuca Water Distribution System consists of:
- 15 storage reservoirs
- 37 pumping stations
- 435 km of water mains
- 6,158 valves
- 1,558 fire hydrants
- 18,000 retail water meters
Contact Us
General Water Inquiries
8:30 AM - 4:30 PM Monday to Friday
Phone: 250.474.9600
Toll Free: 1.800.663.4425
water@crd.bc.ca
After Hours Drinking Water Emergencies
Monday to Friday after 4:30 PM, weekends and stat holidays
Phone: 250.474.9630
Toll Free: 1.855.822.4426
Sewer & Waste Water Inquiries & Emergencies
24/7 Service
Phone: 250.940.7400
