About the System
The Wilderness Mountain Water System is located near the top of Mount Matheson in East Sooke. This system provides drinking water to approximately 73 service connections.
CRD's Infrastructure & Water Services is responsible for the overall operation of the water system with day-to-day operation, design and construction of water system facilities provided by CRD's Infrastructure Engineering & Planning and Water Operations divisions. The quality of drinking water provided to customers in the Wilderness Mountain Water System is overseen by CRD's Water Quality division
Water Restrictions
Current Conservation Stage: No Restrictions
Every drop counts! Visit our resource page for more ways to use water wisely.
Water Conservation Bylaw 4492
The Electoral Area Water Conservation Bylaw (4492) is in effect May 1 to September 30, unless otherwise authorized by the General Manager of Infrastructure & Water Services.
- FAQs [PDF/85KB] [PDF/85KB]
- Bylaw 4492 [PDF/256KB] [PDF/256KB]
- Ticketing Information [PDF/645KB] [PDF/645KB]
Lawn Watering Schedule:
- Stage 1 – Watering only permitted once per week between the hours of 4-10am or 7-10pm
- Stage 2 – Watering only permitted once every two weeks between the hours of 4-10am or 7-10pm
- Stage 3 – Watering not permitted
Source Water
Wilderness Mountain drinking water comes from Wilfred Reservoir, a small surface water body which lies within a protected watershed. The reservoir was created via the construction of two dams.
Water Treatment Process
Water from Wilfred Reservoir enters the Wilderness Mountain Treatment Plant. The water treatment process consists of cartridge filtration, ultraviolet (UV) disinfection and chloramine disinfection. The chloraminated water is then pumped into two storage tanks before being distributed.
Distribution System
Disinfected water is pumped into one of two concrete storage tanks with a combined capacity of 250 cubic metres and is distributed to customers through a 3,750 metre network of 150 mm (6") and 100 mm (4") PVC watermains.
The distribution system also contains hydrants and standpipes. Service connections are provided to the property line with curb stops and individual household meters. Service from the property line to the dwelling is the homeowners’ responsibility.
Emergency Notifications
Register for the Public Alert Notification System to receive drinking water related notifications such as boil water advisories. This system is also used to notify Electoral Area residents in the event of a disaster or emergency such as earthquakes, tsunami warnings, or hazardous spills.
Contact Us
General Water Inquiries
8:30 AM - 4:30 PM Monday to Friday
Phone: 250.474.9600
Toll Free: 1.800.663.4425
water@crd.bc.ca
After Hours Drinking Water Emergencies
Monday to Friday after 4:30 PM, weekends and stat holidays
Phone: 250.474.9630
Toll Free: 1.855.822.4426
Sewer & Waste Water Inquiries & Emergencies
24/7 Service
Phone: 250.940.7400
