Sign up for the Capital Regional District (CRD) Public Alert Notification System (PANS) to receive alerts with emergency information in your community. For alerts by text message, email or phone call, click the button below.
PANS is available to residents living in the CRD Electoral Areas, which include:
Salt Spring Island
Juan de Fuca (East Sooke, Otter Point, Shirley, Jordan River, Port Renfrew, Malahat, and Willis Point)
Southern Gulf Islands (Pender Island, Galiano Island, Mayne Island, Saturna Island, Piers Island, Sidney Island, and smaller islands)
Residents should download the Alertable app or visit Alertable.ca to receive advisories such as, weather warnings, boil water advisories, or road safety information not sent by email, text or phone call.
If you are not an Electoral Area resident, contact your municipality or local emergency program to access alert services in your community.
FAQ
Yes, the PANS system upgraded to Alertable in May 2021. At that time, you should have received information on how to continue receiving PANS alerts. If you have not yet registered, please download the Alertable App and use the Sign Up button above.
When entering your phone number, make sure that you do not put a 1 in front of the number or use dashes (-) between the numbers.
Select Existing Subscriber and enter your phone number.
Select Sign In. Enter the access code that will be sent to your phone number.
Select Close Account and confirm that you no longer want to receive SMS or phone notifications.
The best way to ensure that you hear notifications – even when your mobile phone’s volume is off – is to download the Alertable app and turn on Override Silent Mode.
The Public Alert Notification System uses multiple phone numbers to send emergency notifications to ensure that subscribers receive notifications right away; there is no contact number that can be saved in your contacts to bypass the Do Not Disturb function.
The service is available to the three CRD electoral areas:
Salt Spring Island
Juan de Fuca communities: East Sooke, Otter Point, Shirley, Jordan River, Port Renfrew, Malahat and Willis Point
Southern Gulf Islands: Pender Island, Galiano Island, Mayne Island, Saturna Island, Piers Island and other islands
If you live outside an electoral area, please contact your local emergency program to ask about local notifications.
You will only receive notifications if you sign up for this service; however, information will still be available from your local emergency program and local media coverage.
We encourage you to follow your area's Facebook page for timely emergency information:
No. The information provided is confidential and will not be used for any other purpose.
The Alertable system is powered by PEASI, a Canadian company providing Public Alert Notification System services to businesses, communities and government agencies across Canada. All data is stored in highly secured data centres located in Canada.
If you are not an Electoral Area resident, contact your municipality or local emergency program.
Territorial Acknowledgement
The CRD conducts its business within the Territories of many First Nations, all of whom have a long-standing relationship with the land and waters from time immemorial that continues to this day. Statement of Reconciliation
