Water Services

Contact information

Department
Infrastructure & Water Services

General Water Inquiries

8:30 AM - 4:30 PM Monday to Friday
Phone: 250.474.9600 
Toll Free: 1.800.663.4425 
water@crd.bc.ca 

After Hours Drinking Water Emergencies

Phone: 250.474.9630 
Toll-Free: 1.855.822.4426 
Monday to Friday after 4:30 PM, weekends and stat holidays

Drinking Water Quality 

Phone: 250.474.9600 (Option #6)
drinkingwater@crd.bc.ca 

Water Conservation

For water conservation questions or concerns, please email us:

Abstract teal and navy blue dragonfly illustrations.

Territorial Acknowledgement

The CRD conducts its business within the Territories of many First Nations, all of whom have a long-standing relationship with the land and waters from time immemorial that continues to this day. Statement of Reconciliation