Juan de Fuca

About the System

The Capital Regional District (CRD) operates drinking water distribution for Colwood, Langford, Metchosin, View Royal, Sooke, parts of Highlands and electoral area East Sooke through the Juan de Fuca Water Distribution System. This system supplies water to approximately 58,000 residential and business customers.

The Juan de Fuca Water Distribution System was established in 1997 and is administered by the Juan de Fuca Water Distribution Commission. The commission is made up of elected representatives from the member municipalities in the service area.
 

NOTE: Greater Victoria Drinking Water Quality Annual Reports are available late June for the previous year.

Water Restrictions

Current Conservation Stage: Stage 1 

Every drop counts! Visit our resource page for more ways to use water wisely.

Water Conservation Bylaw 4099

Water Conservation Bylaw 4099 is in effect May 1 to September 30, unless otherwise authorized by the General Manager of Infrastructure & Water Services. For more information about lawn watering schedules for the Regional Water Supply and frequently asked questions about Bylaw 4099, visit our resource page. 
 

Source Water

The Juan de Fuca Water Distribution System drinking water comes from the Regional Water Supply System.

Water Treatment Process

The Juan de Fuca Water Distribution System's water treatment is managed through the  Regional Water Supply System.

Distribution System

The Juan de Fuca Water Distribution System consists of: 

  • 13 storage reservoirs
  • 33 pump stations
  • 56 pressure control stations
  • 548 km of water mains
  • 6,790 valves
  • 2,610 fire hydrants
  • 26, 925 retail water meters

2025 Water Rates

The CRD water rate for Colwood, Langford, Metchosin, View Royal, Sooke and portions of East Sooke and the Highlands is $2.84 per cubic metre. Looking for CRD electoral area water rates for Salt Spring Island, Southern Gulf Islands, Port Renfrew and Wilderness Mountain Water Service Area, please visit Drinking Water Systems.

Related Links

Contact Us

General Water Inquiries

8:30 AM - 4:30 PM Monday to Friday
Phone: 250.474.9600 
Toll Free: 1.800.663.4425 
water@crd.bc.ca 

After Hours Drinking Water Emergencies

Monday to Friday after 4:30 PM, weekends and stat holidays
Phone: 250.474.9630 
Toll Free: 1.855.822.4426

Sewer & Waste Water Inquiries & Emergencies 

24/7 Service
Phone: 250.940.7400

Drinking Water Quality 

Phone: 250.474.9600 (Option #6)
drinkingwater@crd.bc.ca 

Water Conservation 

waterwise@crd.bc.ca 

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Territorial Acknowledgement

The CRD conducts its business within the Territories of many First Nations, all of whom have a long-standing relationship with the land and waters from time immemorial that continues to this day. Statement of Reconciliation